Intercom
Gmail

Conversation Email Alerts

Stay on top of customer inquiries by automatically sending email alerts through Gmail for every new conversation in Intercom. This integration ensures you never miss a potential engagement, allowing you to respond swiftly and enhance customer satisfaction without the hassle of manual checks.

When this happens...

New Conversations
Emit new event each time a new conversation is added.

-

automatically do this!

Send Email
Send an email from your Google Workspace email account

Explore Triggers and Actions

Tag Added To User
Emit new event each time a new tag is added to a user.
Tag Added To Lead
Emit new event each time a new tag is added to a lead.
Tag Added To Conversation
Emit new event each time a new tag is added to a conversation.
New Topic (Instant)
Emit new event for each new topic that you subscribed in your webhook. See more here
New Tickets
Emit new event when a new ticket is created in Intercom.
New Leads
Emit new event each time a new lead is added.
New Event
Emit new event for each new Intercom event for a user.
Lead Added Email
Emit new event each time a lead adds their email address.
New Conversation Rating Added
Emit new event each time a new rating is added to a conversation.
Update Signature for Primary Email Address
Update the signature for the primary email address
Update Signature for Email in Organization
Update the signature for a specific email address in an organization
Send Email
Send an email from your Google Workspace email account
Remove Label from Email
Remove label(s) from an email message
List Labels
List all the existing labels in the connected account
Download Attachment
Download an attachment by attachmentId to the /tmp directory
Find Email
Find an email using Google's Search Engine
Archive Email
Archive an email message
Create Label
Create a new label in the connected account

About the apps

Learn more about

Intercom

and

Gmail

, and how they work together to automate your workflows.

About

Intercom

Intercom is a customer messaging platform combining live chat, help desk, and marketing automation to enable personalized conversations at scale.

Similar integrations

About

Gmail

Gmail is Google's email service providing secure, intelligent email with powerful search, organization features, and Google Workspace integration.

Similar integrations
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Why

Intercom

+

Gmail

= Perfect Match

When new conversations arise in Intercom, immediate email alerts are sent to your Gmail inbox, ensuring you never miss an important customer interaction. This seamless integration enhances your response times, keeps your team informed on customer needs, and streamlines communication across platforms. The result is quicker resolution of inquiries, improved customer satisfaction, and a more efficient workflow that allows your team to focus on what matters most—building relationships.

Built by folks who built