Intercom
Gmail

Conversation Email Alerts

Stay on top of customer inquiries by automatically sending email alerts through Gmail for every new conversation in Intercom. This integration ensures you never miss a potential engagement, allowing you to respond swiftly and enhance customer satisfaction without the hassle of manual checks.

When this happens...

New Conversations
Emit new event each time a new conversation is added.

-

automatically do this!

Send Email
Send an email from your Google Workspace email account

Explore Triggers and Actions

New Users
Emit new event each time a new user is added.
New Closed Conversation
Emit new event each time a conversation is closed.
New Unsubscriptions
Emit new event each time a user unsubscribes from receiving emails.
New Reply From User
Emit new event each time a user replies to a conversation.
New Reply From Admin
Emit new event each time an admin replies to a conversation.
New Companies
Emit new event each time a new company is added.
New Conversations
Emit new event each time a new conversation is added.
Send Incoming Message
Send a message from a user into your Intercom app. See the docs here
Send Message To Contact
Send a message to a contact in Intercom. See the documentation
Upsert Contact
Create a new contact. If there is already a contact with the email provided, the existing contact will be updated. See the docs here
Reply To Conversation
Add a reply or a note to an existing conversation thread. See the documentation
Create Note
Creates a note for a specific user. See the docs here
Add Tag To Contact
Adds a specific tag to a contact in Intercom. See the documentation

About the apps

Learn more about

Intercom

and

Gmail

, and how they work together to automate your workflows.

About

Intercom

Intercom is a customer messaging platform combining live chat, help desk, and marketing automation to enable personalized conversations at scale.

Similar integrations

About

Gmail

Gmail is Google's email service providing secure, intelligent email with powerful search, organization features, and Google Workspace integration.

Similar integrations
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Why

Intercom

+

Gmail

= Perfect Match

When new conversations arise in Intercom, immediate email alerts are sent to your Gmail inbox, ensuring you never miss an important customer interaction. This seamless integration enhances your response times, keeps your team informed on customer needs, and streamlines communication across platforms. The result is quicker resolution of inquiries, improved customer satisfaction, and a more efficient workflow that allows your team to focus on what matters most—building relationships.

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