Intercom
Gmail

Conversation Email Alerts

Stay on top of customer inquiries by automatically sending email alerts through Gmail for every new conversation in Intercom. This integration ensures you never miss a potential engagement, allowing you to respond swiftly and enhance customer satisfaction without the hassle of manual checks.

When this happens...

New Conversations
Emit new event each time a new conversation is added.

-

automatically do this!

Send Email
Send an email from your Google Workspace email account
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Explore Triggers and Actions

Triggers
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Actions
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Tag Added To User
Emit new event each time a new tag is added to a user.
Tag Added To Lead
Emit new event each time a new tag is added to a lead.
Tag Added To Conversation
Emit new event each time a new tag is added to a conversation.
New Topic (Instant)
Emit new event for each new topic that you subscribed in your webhook. See more here
New Tickets
Emit new event when a new ticket is created in Intercom.
New Leads
Emit new event each time a new lead is added.
New Event
Emit new event for each new Intercom event for a user.
Lead Added Email
Emit new event each time a lead adds their email address.
New Conversation Rating Added
Emit new event each time a new rating is added to a conversation.
Send Incoming Message
Send a message from a user into your Intercom app. See the docs here
Send Message To Contact
Send a message to a contact in Intercom. See the documentation
Upsert Contact
Create a new contact. If there is already a contact with the email provided, the existing contact will be updated. See the docs here
Reply To Conversation
Add a reply or a note to an existing conversation thread. See the documentation
Create Note
Creates a note for a specific user. See the docs here
Add Tag To Contact
Adds a specific tag to a contact in Intercom. See the documentation

About the apps

Learn more about

Intercom

and

Gmail

, and how they work together to automate your workflows.

About

Intercom

Intercom is a customer messaging platform combining live chat, help desk, and marketing automation to enable personalized conversations at scale.

Similar integrations

About

Gmail

Gmail is Google's email service providing secure, intelligent email with powerful search, organization features, and Google Workspace integration.

Similar integrations
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Why

Intercom

+

Gmail

= Perfect Match

When new conversations arise in Intercom, immediate email alerts are sent to your Gmail inbox, ensuring you never miss an important customer interaction. This seamless integration enhances your response times, keeps your team informed on customer needs, and streamlines communication across platforms. The result is quicker resolution of inquiries, improved customer satisfaction, and a more efficient workflow that allows your team to focus on what matters most—building relationships.

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