Intercom
Freshdesk

Lead to Support Bridge

Seamlessly transform qualified leads from Intercom into support contacts in Freshdesk with our Lead to Support Bridge integration. This automation ensures your support team can engage potential customers promptly, enhancing their experience and increasing conversion rates without the hassle of manual entry.

When this happens...

New Leads
Emit new event each time a new lead is added.

-

automatically do this!

Create Contact
Create a new contact in Freshdesk
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Explore Triggers and Actions

Triggers
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0
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Actions
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Tag Added To User
Emit new event each time a new tag is added to a user.
Tag Added To Lead
Emit new event each time a new tag is added to a lead.
Tag Added To Conversation
Emit new event each time a new tag is added to a conversation.
New Topic (Instant)
Emit new event for each new topic that you subscribed in your webhook. See more here
New Tickets
Emit new event when a new ticket is created in Intercom.
New Leads
Emit new event each time a new lead is added.
New Event
Emit new event for each new Intercom event for a user.
Lead Added Email
Emit new event each time a lead adds their email address.
New Conversation Rating Added
Emit new event each time a new rating is added to a conversation.
Send Incoming Message
Send a message from a user into your Intercom app. See the docs here
Send Message To Contact
Send a message to a contact in Intercom. See the documentation
Upsert Contact
Create a new contact. If there is already a contact with the email provided, the existing contact will be updated. See the docs here
Reply To Conversation
Add a reply or a note to an existing conversation thread. See the documentation
Create Note
Creates a note for a specific user. See the docs here
Add Tag To Contact
Adds a specific tag to a contact in Intercom. See the documentation

About the apps

Learn more about

Intercom

and

Freshdesk

, and how they work together to automate your workflows.

About

Intercom

Intercom is a customer messaging platform combining live chat, help desk, and marketing automation to enable personalized conversations at scale.

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About

Freshdesk

Freshdesk is a cloud-based customer service platform that helps businesses manage support tickets, automate workflows, and deliver exceptional experiences.

Similar integrations

Why

Intercom

+

Freshdesk

= Perfect Match

When new leads are generated in Intercom, they are automatically converted into support contacts in Freshdesk, ensuring your support team is always ready to assist. This seamless integration bridges the gap between lead generation and customer support, enabling quick and effective responses to inquiries from qualified leads. The result is enhanced customer experiences, streamlined communication between teams, and increased conversion rates as leads receive timely support.

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