Intercom

Freshdesk

Lead to Support Bridge

Seamlessly transform qualified leads from Intercom into support contacts in Freshdesk with our Lead to Support Bridge integration. This automation ensures your support team can engage potential customers promptly, enhancing their experience and increasing conversion rates without the hassle of manual entry.

When this happens...

New Leads

Emit new event each time a new lead is added.

automatically do this!

Create Contact

Create a new contact in Freshdesk

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Explore Triggers and Actions

Tag Added To User

Emit new event each time a new tag is added to a user.

Tag Added To Lead

Emit new event each time a new tag is added to a lead.

Tag Added To Conversation

Emit new event each time a new tag is added to a conversation.

New Topic (Instant)

Emit new event for each new topic that you subscribed in your webhook. See more here

New Tickets

Emit new event when a new ticket is created in Intercom.

New Leads

Emit new event each time a new lead is added.

New Event

Emit new event for each new Intercom event for a user.

Lead Added Email

Emit new event each time a lead adds their email address.

New Conversation Rating Added

Emit new event each time a new rating is added to a conversation.

Create Note

Create a note for a specific ticket in Freshdesk

Set Ticket Status

Set a Freshdesk ticket's status to a specific value

Update Ticket

Update an existing ticket with new information

Create Contact

Create a new contact in Freshdesk

List All Tickets

Retrieve a list of all tickets from Freshdesk

Get Ticket Details

Retrieve details of a specific ticket

Create Ticket

Create a new ticket in Freshdesk

Assign Ticket to Group

Assign a Freshdesk ticket to a specific group

Assign Ticket to Agent

Assign a Freshdesk ticket to a specific agent

About the apps

Learn more about

Intercom

and

Freshdesk

, and how they work together to automate your workflows.

About

Intercom

Intercom is a customer messaging platform combining live chat, help desk, and marketing automation to enable personalized conversations at scale.

Similar integrations

About

Freshdesk

Freshdesk is a cloud-based customer service platform that helps businesses manage support tickets, automate workflows, and deliver exceptional experiences.

Similar integrations

Why

Intercom

+

Freshdesk

= Perfect Match

When new leads are generated in Intercom, they are automatically converted into support contacts in Freshdesk, ensuring your support team is always ready to assist. This seamless integration bridges the gap between lead generation and customer support, enabling quick and effective responses to inquiries from qualified leads. The result is enhanced customer experiences, streamlined communication between teams, and increased conversion rates as leads receive timely support.

Lead to Support Bridge

Explore Triggers and Actions

About the apps

About

Intercom

About

Freshdesk

Why

Intercom

+

Freshdesk

= Perfect Match

Popular App Usecases

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