Intercom
Freshdesk

Lead to Support Bridge

Seamlessly transform qualified leads from Intercom into support contacts in Freshdesk with our Lead to Support Bridge integration. This automation ensures your support team can engage potential customers promptly, enhancing their experience and increasing conversion rates without the hassle of manual entry.

When this happens...

New Leads
Emit new event each time a new lead is added.

-

automatically do this!

Create Contact
Create a new contact in Freshdesk
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Explore Triggers and Actions

Triggers
(
0
)
Actions
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0
)
New Users
Emit new event each time a new user is added.
New Closed Conversation
Emit new event each time a conversation is closed.
New Unsubscriptions
Emit new event each time a user unsubscribes from receiving emails.
New Reply From User
Emit new event each time a user replies to a conversation.
New Reply From Admin
Emit new event each time an admin replies to a conversation.
New Companies
Emit new event each time a new company is added.
New Conversations
Emit new event each time a new conversation is added.
Send Incoming Message
Send a message from a user into your Intercom app. See the docs here
Send Message To Contact
Send a message to a contact in Intercom. See the documentation
Upsert Contact
Create a new contact. If there is already a contact with the email provided, the existing contact will be updated. See the docs here
Reply To Conversation
Add a reply or a note to an existing conversation thread. See the documentation
Create Note
Creates a note for a specific user. See the docs here
Add Tag To Contact
Adds a specific tag to a contact in Intercom. See the documentation

About the apps

Learn more about

Intercom

and

Freshdesk

, and how they work together to automate your workflows.

About

Intercom

Intercom is a customer messaging platform combining live chat, help desk, and marketing automation to enable personalized conversations at scale.

Similar integrations

About

Freshdesk

Freshdesk is a cloud-based customer service platform that helps businesses manage support tickets, automate workflows, and deliver exceptional experiences.

Similar integrations

Why

Intercom

+

Freshdesk

= Perfect Match

When new leads are generated in Intercom, they are automatically converted into support contacts in Freshdesk, ensuring your support team is always ready to assist. This seamless integration bridges the gap between lead generation and customer support, enabling quick and effective responses to inquiries from qualified leads. The result is enhanced customer experiences, streamlined communication between teams, and increased conversion rates as leads receive timely support.

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