Intercom
Zendesk

Company Ticket Creator

Streamline your support process by automatically creating Zendesk tickets for every new company added in Intercom. This integration ensures that no inquiry goes unanswered, enhancing customer satisfaction and allowing your team to focus on providing exceptional service without the hassle of manual ticket entry.

When this happens...

New Companies
Emit new event each time a new company is added.

-

automatically do this!

Create Ticket
Create a new ticket in Freshdesk
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Explore Triggers and Actions

Triggers
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0
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Actions
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0
)
Tag Added To User
Emit new event each time a new tag is added to a user.
Tag Added To Lead
Emit new event each time a new tag is added to a lead.
Tag Added To Conversation
Emit new event each time a new tag is added to a conversation.
New Topic (Instant)
Emit new event for each new topic that you subscribed in your webhook. See more here
New Tickets
Emit new event when a new ticket is created in Intercom.
New Leads
Emit new event each time a new lead is added.
New Event
Emit new event for each new Intercom event for a user.
Lead Added Email
Emit new event each time a lead adds their email address.
New Conversation Rating Added
Emit new event each time a new rating is added to a conversation.
Send Incoming Message
Send a message from a user into your Intercom app. See the docs here
Send Message To Contact
Send a message to a contact in Intercom. See the documentation
Upsert Contact
Create a new contact. If there is already a contact with the email provided, the existing contact will be updated. See the docs here
Reply To Conversation
Add a reply or a note to an existing conversation thread. See the documentation
Create Note
Creates a note for a specific user. See the docs here
Add Tag To Contact
Adds a specific tag to a contact in Intercom. See the documentation

About the apps

Learn more about

Intercom

and

Zendesk

, and how they work together to automate your workflows.

About

Intercom

Intercom is a customer messaging platform combining live chat, help desk, and marketing automation to enable personalized conversations at scale.

Similar integrations

About

Zendesk

Zendesk is a leading customer service software that streamlines support operations through ticketing, knowledge management, and engagement tools.

Similar integrations

Why

Intercom

+

Zendesk

= Perfect Match

When new companies are onboarded in Intercom, a support ticket is automatically created in Zendesk to streamline customer service. This seamless integration ensures that your support team is always ready to assist new clients without any delays, eliminating the risk of missed inquiries and enhancing response efficiency. The result is improved customer satisfaction, faster ticket resolution times, and a more organized workflow for your support operations.

Popular App Usecases

Company Profile Sync
Sync company profiles between platforms
Conversation Contact Bridge
Create contacts from customer conversations
Company Payment Setup
Set up payment profiles for new companies
User Reply Alerts
Alert teams when users reply in conversations
User Email Welcome Series
Send welcome emails to new users
Ticket Migration Tool
Migrate tickets between support platforms
Ticket Cross-Platform Sync
Sync tickets across different platforms
Lead Nurturing Emails
Send nurturing emails to new leads
Lead Activity Alerts
Get notified when new leads are generated

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