Gmail
Jira

Automate Issue Assignment Workflow

Streamline your support processes. Enhance efficiency with quick issue assignments. Focus on resolution rather than administration.

When this happens...

New Attachment Received
Emit new event for each attachment in a message received

-

automatically do this!

Assign Issue
Assigns an issue to a user.

Explore Triggers and Actions

New Sent Email
Emit new event for each new email sent
New Labeled Email
Emit new event when a new email is labeled
New Email Received
Emit new event when a new email is received
New Attachment Received
Emit new event for each attachment in a message received
New Email Matching Search
Emit new event when an email matching the search criteria is received
Update Comment
Updates a comment,
Update Issue
Updates an issue. A transition may be applied and issue properties updated as part of the edit,

About the apps

Learn more about

Gmail

and

Jira

, and how they work together to automate your workflows.

About

Gmail

Gmail is Google's email service providing secure, intelligent email with powerful search, organization features, and Google Workspace integration.

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About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

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Why

Gmail

+

Jira

= Perfect Match

Integrating Gmail with Jira allows for a seamless transition of workflow when a new attachment is received. This functionality eliminates the need for manual intervention, significantly speeding up the issue assignment process. By automating this critical task, teams can focus on more strategic aspects of customer support, ensuring faster resolution times and improved customer satisfaction. With every attachment triggering an assignment, organizations can maintain better organization and tracking of issues.

Built by folks who built