Stripe
Zendesk

Payment Dispute Support

Streamline your payment dispute resolution with automatic ticket creation in Zendesk for every new dispute from Stripe. This integration ensures your support team can respond quickly and effectively, enhancing customer satisfaction while reducing manual workload and response times.

When this happens...

New Dispute
New event for each new dispute.

-

automatically do this!

Create Ticket
Create a new ticket in Freshdesk

Explore Triggers and Actions

Subscription Updated
New event on a new subscription is updated.
New Subscription
New event for each new subscription.
New Invoice
New event for each new invoice.
New Payment
New event for each new payment.
New Failed Payment
New event for each new failed payment.
New Abandoned Cart
New event when a customer abandons their cart.
New Dispute
New event for each new dispute.
New Customer
New event for each new customer.
New Failed Invoice Payment
New event for each new failed invoice payment.
Update Ticket
Updates a ticket.
Search Tickets
Searches for tickets using Zendesk's search API.
Get Ticket Info
Retrieves information about a specific ticket.
List Tickets
Retrieves a list of tickets.
Delete Ticket
Deletes a ticket.
Create Ticket
Creates a ticket.

About the apps

Learn more about

Stripe

and

Zendesk

, and how they work together to automate your workflows.

About

Stripe

Stripe is a financial infrastructure platform powering online and in-person payments with robust APIs and global processing capabilities.

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About

Zendesk

Zendesk is a leading customer service software that streamlines support operations through ticketing, knowledge management, and engagement tools.

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Why

Stripe

+

Zendesk

= Perfect Match

When a new dispute arises in Stripe, a support ticket is automatically created in Zendesk, streamlining your customer support process. This seamless integration ensures that your support team is immediately alerted to payment issues, allowing for faster resolution and better communication with customers. By centralizing dispute management, your team can focus on providing timely assistance without missing critical information. The result is quicker dispute resolution, enhanced customer satisfaction, and improved operational efficiency.

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