To use Mautic integration in Ayudo, add the Mautic node to your workflow. Authenticate using your Mautic API key. You can create support tickets from Mautic events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Mautic data in support conversations.

You need a Mautic API key found in the settings under API Credentials. Permissions required include access to contacts, emails, and campaigns. Admin access may be necessary to configure these settings. Ensure your credentials have access to these resources for full support automation capabilities.

Yes! Mautic works seamlessly with Zendesk, Intercom, Slack, and Gmail. For example, when a high-value Mautic event occurs, you can create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows are designed to enhance support efficiency.

Common use cases include auto-creating support tickets from Mautic events, syncing customer data between Mautic and support tools, triggering AI agent responses based on Mautic activities, sending proactive support messages via voice/text agents, and updating Mautic records after support conversations.

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making Mautic automation cost-effective as your support volume scales.