To use McTime integration in Ayudo, add the McTime node to your workflow. Authenticate using your McTime API key, which you can generate in the McTime settings. You can create support tickets from McTime events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle McTime data in support conversations.

You will need your McTime API key, which can be found in the McTime account settings under 'API Access'. Ensure your credentials have permissions to access time entry data, project information, and user details. Admin access is required to set up the integration. Ensure your credentials have access to support automation capabilities for full functionality.

Yes! McTime works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value McTime event occurs, you can create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows are designed to enhance customer support operations.

Common support workflows include auto-creating support tickets from McTime events, syncing customer data between McTime and support tools, triggering AI agent responses based on McTime activities, sending proactive support messages via voice/text agents, and updating McTime records after support conversations. These actions streamline support tasks effectively.

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making McTime automation cost-effective as your support volume scales.