Supercharge your Zoho People support workflows with Ayudo's AI-powered agents. Connect seamlessly with Zendesk, Slack, and Salesforce to resolve tickets faster, automate customer conversations, and deliver instant responses.
Zoho People is essential for support teams, offering agile HR management that enhances customer service delivery and communication.
To use Zoho People integration in Ayudo, add the Zoho People node to your workflow. Authenticate using OAuth, and you can create support tickets from Zoho People events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Zoho People data in support conversations.
You'll need OAuth credentials, available in Zoho People's settings under the API section. Required permissions include access to employee data and event triggers. Admin access may be needed for full functionality. Ensure your credentials have access to HR events and records for full support automation capabilities.
Yes! Zoho People works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Zoho People event occurs, you can create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively, enhancing your support operations.
Common use cases include auto-creating support tickets from Zoho People events, syncing customer data with support tools, triggering AI agent responses based on Zoho People activities, sending proactive support messages via voice/text agents, and updating Zoho People records after support conversations.
Ayudo uses per-seat pricing ($119-$179/seat/month), ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions, enabling your team to handle more conversations without added costs, making Zoho People automation cost-effective as support volume scales.
