ShipHero

Integrate ShipHero with 2800+ apps and services

Supercharge your ShipHero support workflows with Ayudo's AI-powered agents. Connect seamlessly with Zendesk, Shopify, and Slack to resolve tickets faster, automate customer conversations, and deliver instant responses.

Explore Triggers and Actions

Order Allocated (Instant)
Trigger new event when an order is allocated. [See the documentation](https://developer.shiphero.com/webhooks#webhook_create).
Order Deallocated (Instant)
Trigger new event when an order is deallocated. [See the documentation](https://developer.shiphero.com/webhooks#webhook_create).
Order Packed Out (Instant)
Trigger new event when an order is packed out. [See the documentation](https://developer.shiphero.com/webhooks#webhook_create).
Get Order
Get an order. [See the documentation](https://developer.shiphero.com/getting-started/)
List Products
List products. [See the documentation](https://developer.shiphero.com/getting-started/)
Update Order
Update an order. [See the documentation](https://developer.shiphero.com/getting-started/)

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

We’re adding more usecases, triggers and actions - check back soon!

About ShipHero

ShipHero optimizes warehouse operations for support teams, enhancing service delivery and customer communication with streamlined logistics management.

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ShipHero

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We’re adding more usecases, triggers and actions - check back soon!

Frequently asked questions

How can I set up ShipHero integration in Ayudo?

To use ShipHero integration in Ayudo, add the ShipHero node to your workflow. Authenticate using your API key. Create support tickets from ShipHero events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle ShipHero data in support conversations.

Do I need any special permissions or API keys to integrate ShipHero with Ayudo?

You will need an API key from ShipHero's settings. Ensure your credentials have permissions to access orders, inventory, and customer data. Admin access is required to set up integrations. Ensure your credentials have access to orders and inventory for full support automation capabilities.

Can I combine ShipHero with other apps in Ayudo workflows?

Yes! ShipHero works seamlessly with Zendesk, Intercom, Slack, Gmail, and Shopify. Example workflow: When a high-value ShipHero event occurs → create Zendesk ticket → notify team via Slack → have AI agent reach out proactively. These workflows ensure efficient support operations.

What are some common use cases for ShipHero integrations with Ayudo?

Auto-create support tickets from ShipHero events, sync customer data between ShipHero and Zendesk, trigger AI agent responses based on ShipHero activities, send proactive support messages via voice/text agents, and update ShipHero records after support conversations. These actions enhance support efficiency.

How does Ayudo's pricing model benefit me when integrating ShipHero?

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions. This makes ShipHero automation cost-effective as your support volume scales, supporting team scalability.

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