Supercharge your Merge support workflows with Ayudo's AI-powered agents. Seamlessly connect with Zendesk, Salesforce, and Slack to resolve tickets faster and automate customer conversations, delivering instant responses to your clients.
Merge offers a unified API for HR, Payroll, and CRM integrations, streamlining support operations and enhancing customer communication.
To use Merge integration in Ayudo, add the Merge node to your workflow and authenticate using your API key. You can create support tickets from Merge events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Merge data in support conversations.
You will need an API key, which can be found in Merge's settings. Ensure you have permissions for accessing HR, payroll, and CRM data. Admin access may be required. Ensure your credentials have access to HR and CRM resources for full support automation capabilities.
Yes! Merge works seamlessly with Zendesk, Intercom, Slack, Gmail, and ticketing systems like Freshdesk. For example, when a high-value Merge event occurs, create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively.
Common use cases include auto-creating support tickets from Merge events, syncing customer data between Merge and support tools, triggering AI agent responses based on Merge activities, sending proactive support messages via voice/text agents, and updating Merge records after support conversations.
Ayudo uses per-seat pricing ($119-$179/seat/month), ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions, allowing your support team to handle more conversations without additional costs. This makes Merge automation cost-effective as your support volume scales.
