Supercharge your Microsoft Entra ID support workflows with Ayudo's AI-powered agents. Connect effortlessly to Zendesk, Slack, and Salesforce to resolve tickets faster, automate customer conversations, and deliver instant responses.
Microsoft Entra ID is crucial for support teams, offering secure access management and seamless integration for efficient customer service operations.
To use Microsoft Entra ID integration in Ayudo, add the Microsoft Entra ID node to your workflow and authenticate via OAuth. You can create support tickets from Microsoft Entra ID events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Microsoft Entra ID data in support conversations.
You'll need OAuth credentials, which can be found in Microsoft Entra ID's settings. Ensure permissions include read/write access to user data and events. Admin access is required for full integration capabilities. Ensure your credentials have access to user and event data for full support automation capabilities.
Yes! Microsoft Entra ID works seamlessly with Zendesk, Intercom, Slack, and Gmail. For instance, when a high-value Microsoft Entra ID event occurs, create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively, keeping your support workflow efficient and responsive.
Auto-create support tickets from Microsoft Entra ID events, sync customer data between Microsoft Entra ID and support tools, trigger AI agent responses based on Microsoft Entra ID activities, send proactive support messages via voice/text agents, and update Microsoft Entra ID records after support conversations.
Ayudo uses per-seat pricing ($119-$179/seat/month), ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions, making Microsoft Entra ID automation cost-effective as your support volume scales, emphasizing support team scalability.
