To use Microsoft Viva Goals integration in Ayudo, add the Microsoft Viva Goals node to your workflow. Authenticate using OAuth credentials. Facilitate actions like creating support tickets from Microsoft Viva Goals events, syncing customer data, sending automated responses, and triggering AI agent conversations. Once connected, your AI agents can automatically handle Microsoft Viva Goals data in support conversations.

You'll need OAuth credentials from Microsoft Viva Goals. Find them in the settings under API access. Ensure permissions for managing goals, reading user profiles, and accessing activity data. Admin access is required to configure these permissions. Ensure your credentials have access to goal management resources for full support automation capabilities.

Yes! Microsoft Viva Goals works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example: When a high-value Microsoft Viva Goals event occurs → create a Zendesk ticket → notify the team via Slack → have an AI agent reach out proactively. These workflows enhance support efficiency and responsiveness.

Examples include auto-creating support tickets from Microsoft Viva Goals events, syncing customer data with support tools, triggering AI agent responses based on activities, sending proactive support messages, and updating goals records after conversations. Each workflow optimizes support actions and improves service delivery.

Ayudo uses per-seat pricing ($119-$179/seat/month), ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you enjoy unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making Microsoft Viva Goals automation cost-effective as your support volume scales.