Supercharge your Middesk support workflows with Ayudo's AI-powered agents. Connect seamlessly with Zendesk, Slack, and Salesforce to resolve tickets faster, automate customer conversations, and deliver instant responses, enhancing your customer support efficiency.
Middesk streamlines business verification, crucial for support teams managing risk assessment and customer communications efficiently.
To use Middesk integration in Ayudo, add the Middesk node to your workflow. Authenticate using your API key from Middesk's settings. You can create support tickets from Middesk events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Middesk data in support conversations.
You'll need an API key from Middesk, found in your account settings. Ensure permissions include access to customer data, event notifications, and integration management. Admin access may be required for setup. Ensure your credentials have access to customer verification data for full support automation capabilities.
Yes! Middesk works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Middesk event occurs → create a Zendesk ticket → notify the team via Slack → have an AI agent reach out proactively, ensuring your support is responsive and efficient.
Common use cases include auto-creating support tickets from Middesk events, syncing customer data between Middesk and support tools, triggering AI agent responses based on Middesk activities, sending proactive support messages via voice/text agents, and updating Middesk records after support conversations.
Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions, allowing your support team to handle more conversations without additional costs, making Middesk automation cost-effective as your support volume scales.
