To use MoonMail integration in Ayudo, add the MoonMail node to your workflow. Authenticate using your API key found in MoonMail settings. Key actions include creating support tickets from MoonMail events, syncing customer data, sending automated responses, and triggering AI agent conversations. Once connected, your AI agents can automatically handle MoonMail data in support conversations.

You will need an API key from MoonMail, accessible in the account settings. Ensure permissions for accessing email events, customer data, and support-related actions. Admin access is required for configuration. Ensure your credentials have access to customer data and email events for full support automation capabilities.

Yes! MoonMail works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For instance, when a high-value MoonMail event occurs → create a Zendesk ticket → notify your team via Slack → have an AI agent reach out proactively. These workflows are designed to enhance support efficiency.

Common use cases include auto-creating support tickets from MoonMail events, syncing customer data between MoonMail and support tools, triggering AI agent responses based on MoonMail activities, sending proactive support messages via voice/text agents, and updating MoonMail records after support conversations. Each action enhances support workflow efficiency.

Ayudo uses per-seat pricing ($119-$179/seat/month), ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions, allowing your support team to handle more conversations without additional costs. This makes MoonMail automation cost-effective as your support volume scales.