Supercharge your MQTT support workflows with Ayudo's AI-powered agents. Connect seamlessly with Slack, Zendesk, and Salesforce to resolve tickets faster and automate customer conversations, ensuring instant responses for your clients.
MQTT is the standard for IoT messaging, vital for support teams to streamline customer interactions and enhance service delivery efficiency.
To use MQTT integration in Ayudo, add the MQTT node to your workflow. Authenticate using your MQTT API key. You can create support tickets from MQTT events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle MQTT data in support conversations.
You'll need an MQTT API key found in MQTT's settings under 'API Access'. Required permissions include data read/write and event triggers. Admin access is necessary to configure these settings. Ensure your credentials have access to MQTT topics for full support automation capabilities.
Yes! MQTT works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For instance, when a high-value MQTT event occurs, create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows are designed to enhance support efficiency.
Common use cases include auto-creating support tickets from MQTT events, syncing customer data between MQTT and support tools, triggering AI agent responses based on MQTT activities, sending proactive support messages via voice/text agents, and updating MQTT records after support conversations.
Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions, allowing your support team to handle more conversations without additional costs, making MQTT automation cost-effective as your support volume scales.
