To use Rhombus integration in Ayudo, add the Rhombus node to your workflow. Authenticate using your API key. You can create support tickets from Rhombus events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Rhombus data in support conversations.

You'll need an API key from Rhombus, which you can find in your Rhombus account settings. Permissions required include access to event data and customer profiles. Admin access may be needed to retrieve these keys. Ensure your credentials have access to event logs and customer records for full support automation capabilities.

Yes! Rhombus works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Rhombus event occurs, you can create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows are designed to enhance your support operations.

Common use cases include auto-creating support tickets from Rhombus events, syncing customer data between Rhombus and support tools, triggering AI agent responses based on Rhombus activities, sending proactive support messages via voice/text agents, and updating Rhombus records after support conversations. Each action is tailored to streamline your support processes.

Ayudo uses per-seat pricing ($119-$179/seat/month), which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making Rhombus automation cost-effective as your support volume scales.