To use Samsung SmartThings integration in Ayudo, add the Samsung SmartThings node to your workflow. Authenticate using your credentials. You can create support tickets from Samsung SmartThings events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Samsung SmartThings data in support conversations.

You will need to use OAuth credentials for integration. These can be found in your Samsung SmartThings account settings under 'API Access'. Ensure you have permissions to read event data, manage devices, and access customer profiles. Admin access is required for full resource management. Ensure your credentials have access to event data for full support automation capabilities.

Yes! Samsung SmartThings works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Samsung SmartThings event occurs, you can create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows are designed to enhance support efficiency.

Common use cases include auto-creating support tickets from Samsung SmartThings events, syncing customer data between Samsung SmartThings and support tools, triggering AI agent responses based on Samsung SmartThings activities, sending proactive support messages via voice/text agents, and updating Samsung SmartThings records after support conversations.

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams; you pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs. This makes Samsung SmartThings automation cost-effective as your support volume scales.