Nexweave

Integrate Nexweave with 2800+ apps and services

Supercharge your Nexweave support workflows with Ayudo's AI-powered agents. Connect seamlessly with Slack, Zendesk, and Salesforce to resolve tickets faster, automate customer conversations, and deliver instant responses.

Explore Triggers and Actions

We’re adding more usecases, triggers and actions - check back soon!
Create Campaign Experience
Generates a campaign experience based on a selected campaign. [See the documentation](https://documentation.nexweave.com/nexweave-api#tH7ID)
Create Image Experience from Template
Creates an image experience from a template. [See the documentation](https://documentation.nexweave.com/nexweave-api#4OZFt)
Create Video Experience from Template
Creates a video experience from a template. [See the documentation](https://documentation.nexweave.com/nexweave-api#4OZFt)

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

We’re adding more usecases, triggers and actions - check back soon!

About Nexweave

Nexweave helps support teams create personalized customer interactions, enhancing communication and service delivery through rich media.

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Nexweave

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We’re adding more usecases, triggers and actions - check back soon!

Frequently asked questions

How can I set up Nexweave integration in Ayudo?

To use Nexweave integration in Ayudo, add the Nexweave node to your workflow using OAuth authentication. You can create support tickets from Nexweave events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Nexweave data in support conversations.

Do I need any special permissions or API keys to integrate Nexweave with Ayudo?

You'll need OAuth credentials, available in Nexweave's settings under API access. Ensure permissions for event access, data sync, and message sending are enabled. Admin access is required for full integration. Ensure your credentials have access to media and customer data for full support automation capabilities.

Can I combine Nexweave with other apps in Ayudo workflows?

Yes! Nexweave works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For instance, when a high-value Nexweave event occurs, you can create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows keep support operations efficient and responsive.

What are some common use cases for Nexweave integrations with Ayudo?

Common use cases include auto-creating support tickets from Nexweave events, syncing customer data between Nexweave and Zendesk, triggering AI agent responses based on Nexweave activities, sending proactive support messages via voice/text agents, and updating Nexweave records after support conversations. Each workflow enhances support efficiency.

How does Ayudo's pricing model benefit me when integrating Nexweave?

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions, allowing your support team to handle more conversations without additional costs. This makes Nexweave automation cost-effective as your support volume scales.

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