To use Nifty integration in Ayudo, add the Nifty node to your workflow. Authenticate using an API key available in Nifty's settings. You can create support tickets from Nifty events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Nifty data in support conversations.

You'll need an API key from Nifty, found in the settings under API Access. Ensure permissions include event access and data sync capabilities. Admin access may be required to retrieve these credentials. Ensure your credentials have access to project and task data for full support automation capabilities.

Yes! Nifty works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Nifty event occurs, you can create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively. These workflows are designed to enhance support efficiency.

Common use cases include auto-creating support tickets from Nifty events, syncing customer data between Nifty and support tools, triggering AI agent responses based on Nifty activities, sending proactive support messages via voice/text agents, and updating Nifty records after support conversations. Each action enhances support effectiveness.

Ayudo uses per-seat pricing ($119-$179/seat/month), ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making Nifty automation cost-effective as your support volume scales.