Supercharge your Occasion support workflows with Ayudo's AI-powered agents. Connect seamlessly with Zendesk, Slack, and Salesforce to resolve tickets faster, automate customer conversations, and deliver instant responses.
Occasion is the leading booking and scheduling software that enhances customer support by streamlining service delivery and boosting communication efficiency.
To use Occasion integration in Ayudo, add the Occasion node to your workflow. Authenticate using your Occasion API key. You can create support tickets from Occasion events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Occasion data in support conversations.
You'll need an API key from Occasion, found in their settings under 'API Access'. Ensure permissions include event access, customer data sync, and notification triggers. Admin access may be required. Ensure your credentials have access to event data for full support automation capabilities.
Yes! Occasion works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. Example: When a high-value Occasion event occurs → create Zendesk ticket → notify team via Slack → have AI agent reach out proactively. These workflows enhance support efficiency.
Common use cases include auto-creating support tickets from Occasion events, syncing customer data between Occasion and support tools, triggering AI agent responses based on Occasion activities, sending proactive support messages via voice/text agents, and updating Occasion records after support conversations.
Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making Occasion automation cost-effective as your support volume scales.
