Odoo

Integrate Odoo with 2800+ apps and services

Supercharge your Odoo support workflows with Ayudo's AI-powered agents. Connect seamlessly with Zendesk, Slack, and Salesforce to resolve tickets faster and automate customer conversations, ensuring your team delivers instant responses.

Explore Triggers and Actions

We’re adding more usecases, triggers and actions - check back soon!
Create Record
Create a new record in Odoo. [See the documentation](https://www.odoo.com/documentation/18.0/developer/reference/external_api.html#create-records)
Search and Read Records
Search and read records from Odoo. [See the documentation](https://www.odoo.com/documentation/18.0/developer/reference/external_api.html#search-and-read)
Update Record
Update an existing record in Odoo. [See the documentation](https://www.odoo.com/documentation/18.0/developer/reference/external_api.html#update-records)

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

We’re adding more usecases, triggers and actions - check back soon!

About Odoo

Odoo integrates ERP and CRM, streamlining support operations and enhancing customer communication for efficient service delivery.

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Odoo

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We’re adding more usecases, triggers and actions - check back soon!

Frequently asked questions

How can I set up Odoo integration in Ayudo?

To use Odoo integration in Ayudo, add the Odoo node to your workflow. Authenticate using your API key, available in Odoo's settings. With this, create support tickets from Odoo events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Odoo data in support conversations.

Do I need any special permissions or API keys to integrate Odoo with Ayudo?

You will need an API key from Odoo, which can be found in your Odoo account settings. Ensure you have permissions for customer data access, event management, and support ticket creation. Admin access might be required for full integration. Ensure your credentials have access to support-related resources for full support automation capabilities.

Can I combine Odoo with other apps in Ayudo workflows?

Yes! Odoo works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For instance, when a high-value Odoo event occurs, you can create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows enhance support operations, not just automate processes.

What are some common use cases for Odoo integrations with Ayudo?

Common use cases include auto-creating support tickets from Odoo events, syncing customer data between Odoo and support tools, triggering AI agent responses based on Odoo activities, sending proactive support messages via voice/text agents, and updating Odoo records after support conversations. Each use case is designed to streamline support operations.

How does Ayudo's pricing model benefit me when integrating Odoo?

Ayudo uses per-seat pricing ($119-$179/seat/month), which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs. This makes Odoo automation cost-effective as your support volume scales.

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