Supercharge your Ometria support workflows with Ayudo's AI-powered agents. Connect to Zendesk, Shopify, and Salesforce to resolve tickets faster, automate customer conversations, and deliver instant responses.
Ometria is a vital customer marketing platform for retail, enhancing customer support by streamlining communication and improving service delivery.
To use Ometria integration in Ayudo, add the Ometria node to your workflow. Authenticate using your Ometria API key. Utilize actions like creating support tickets from Ometria events, syncing customer data, sending automated responses, and triggering AI agent conversations. Once connected, your AI agents can automatically handle Ometria data in support conversations.
You need an API key from Ometria's settings for integration. Ensure your credentials have permissions to access customer data, event tracking, and marketing activities. Admin access may be required to retrieve the API key. Ensure your credentials have access to customer interaction resources for full support automation capabilities.
Yes! Ometria works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Ometria event occurs → create a Zendesk ticket → notify the team via Slack → have AI agent reach out proactively, ensuring a support-centric workflow.
Common use cases include auto-creating support tickets from Ometria events, syncing customer data between Ometria and support tools, triggering AI agent responses based on Ometria activities, sending proactive support messages via voice/text agents, and updating Ometria records after support conversations.
Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs. This makes Ometria automation cost-effective as your support volume scales.
