To use Omnivore integration in Ayudo, add the Omnivore node to your workflow. Authenticate using your Omnivore API key, which you can find in your Omnivore account settings. You can create support tickets from Omnivore events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Omnivore data in support conversations.

You need an Omnivore API key, available in Omnivore's account settings, to integrate with Ayudo. Ensure your API key has permissions for reading saved articles, subscribing to newsletters, and adding notes. Admin access might be necessary for initial setup. Ensure your credentials have access to these resources for full support automation capabilities.

Yes! Omnivore works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Omnivore event occurs, you can create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows enhance your support team's response efficiency.

Common use cases include auto-creating support tickets from Omnivore events, syncing customer data between Omnivore and support tools, triggering AI agent responses based on Omnivore activities, sending proactive support messages via voice/text agents, and updating Omnivore records after support conversations. These actions streamline support workflows and enhance service delivery.

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making Omnivore automation cost-effective as your support volume scales.