Onethread

Integrate Onethread with 2800+ apps and services

Supercharge your Onethread support workflows with Ayudo's AI-powered agents. Connect seamlessly with Slack, Zendesk, and Salesforce to resolve tickets faster, automate customer conversations, and deliver instant responses to enhance your support operations.

Explore Triggers and Actions

We’re adding more usecases, triggers and actions - check back soon!
We’re adding more usecases, triggers and actions - check back soon!

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

We’re adding more usecases, triggers and actions - check back soon!

About Onethread

Onethread empowers support teams to efficiently plan and track projects, ensuring seamless customer service delivery and transparent communication.

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Onethread

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We’re adding more usecases, triggers and actions - check back soon!

Frequently asked questions

How can I set up Onethread integration in Ayudo?

To use Onethread integration in Ayudo, add the Onethread node to your workflow. Authenticate using your API key, available in Onethread's settings. You can create support tickets from Onethread events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Onethread data in support conversations.

Do I need any special permissions or API keys to integrate Onethread with Ayudo?

You'll need an API key from Onethread, found in your account settings. Ensure you have permissions to access project and task data. Admin access is required for setting up initial integration. Ensure your credentials have access to project and task resources for full support automation capabilities.

Can I combine Onethread with other apps in Ayudo workflows?

Yes! Onethread works seamlessly with Zendesk, Intercom, Slack, and Gmail. For example, when a high-value Onethread event occurs, create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively. This integration enhances support workflows by connecting project management with customer interactions.

What are some common use cases for Onethread integrations with Ayudo?

Common use cases include auto-creating support tickets from Onethread events, syncing customer data between Onethread and support tools, triggering AI agent responses based on Onethread activities, sending proactive support messages via voice/text agents, and updating Onethread records after support conversations.

How does Ayudo's pricing model benefit me when integrating Onethread?

Ayudo uses per-seat pricing ($119-$179/seat/month), ideal for support teams. You pay per support agent seat, not per ticket volume. Unlike per-ticket pricing, enjoy unlimited AI agent interactions. Your team can handle more conversations with AI agents without additional costs, making Onethread automation cost-effective as your support volume scales.

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