Supercharge your Onfleet support workflows with Ayudo's AI-powered agents. Connect seamlessly with Zendesk, Intercom, and Slack to resolve tickets faster and automate customer conversations, ensuring instant responses across all channels.
Onfleet is the world's leading last mile delivery platform, essential for support teams to streamline service delivery and enhance customer communication.
To use Onfleet integration in Ayudo, add the Onfleet node to your workflow, authenticate with an API key, and start creating support tickets from Onfleet events. You can sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Onfleet data in support conversations.
You'll need an API key from Onfleet, which can be found in Onfleet's settings under API access. Ensure permissions for accessing delivery data, event triggers, and customer records. Administrator access may be required to secure full support automation capabilities.
Yes! Onfleet works seamlessly with Zendesk, Intercom, Slack, and Gmail. For instance, when a high-value Onfleet event occurs, you can create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows are designed to enhance support efficiency.
Common use cases include auto-creating support tickets from Onfleet events, syncing customer data between Onfleet and support tools, triggering AI agent responses based on Onfleet activities, sending proactive support messages via voice/text agents, and updating Onfleet records after support conversations.
Ayudo uses per-seat pricing ($119-$179/seat/month), ideal for support teams as you pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions, enabling your support team to handle more conversations without additional costs, making Onfleet automation cost-effective as your support volume scales.
