To use Orbit integration in Ayudo, add the Orbit node to your workflow. Authenticate using an API key found in Orbit's settings. You can create support tickets from Orbit events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Orbit data in support conversations.

You need an API key from Orbit, available in your Orbit account settings. Ensure you have permissions to access community events and user data. Admin access may be required for setup. Ensure your credentials have access to community interactions for full support automation capabilities.

Yes! Orbit works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Orbit event occurs, create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows enhance your support processes effectively.

Common use cases include auto-creating support tickets from Orbit events, syncing customer data between Orbit and support tools, triggering AI agent responses based on Orbit activities, sending proactive support messages via voice/text agents, and updating Orbit records after support conversations. These actions streamline your support workflows.

Ayudo uses per-seat pricing ($119-$179/seat/month), ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions, allowing your team to handle more conversations without extra costs. This makes Orbit automation cost-effective as your support volume scales.