Outlign

Integrate Outlign with 2800+ apps and services

Supercharge your Outlign support workflows with Ayudo's AI-powered agents. Seamlessly connect with Zendesk, Slack, and Salesforce to resolve tickets faster, automate customer conversations, and deliver instant responses.

Explore Triggers and Actions

We’re adding more usecases, triggers and actions - check back soon!
We’re adding more usecases, triggers and actions - check back soon!

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

We’re adding more usecases, triggers and actions - check back soon!

About Outlign

Outlign is a simple project management tool that streamlines support operations, enabling effective customer communication and efficient service delivery.

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Outlign

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We’re adding more usecases, triggers and actions - check back soon!

Frequently asked questions

How can I set up Outlign integration in Ayudo?

To use Outlign integration in Ayudo, add the Outlign node to your workflow. Authenticate using your Outlign API key from settings. Enable support actions like creating tickets from Outlign events, syncing customer data, sending automated responses, and triggering AI agent conversations. Once connected, your AI agents can automatically handle Outlign data in support conversations.

Do I need any special permissions or API keys to integrate Outlign with Ayudo?

You need an API key from Outlign's settings for integration. Ensure you have permissions to access project data, task management, and user profiles. Admin access may be required. Ensure your credentials have access to project and user resources for full support automation capabilities.

Can I combine Outlign with other apps in Ayudo workflows?

Yes! Outlign works seamlessly with Zendesk, Intercom, Slack, and Gmail. For example, when a high-value Outlign event occurs, create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively. These workflows enhance support operations and customer engagement.

What are some common use cases for Outlign integrations with Ayudo?

Common use cases include auto-creating support tickets from Outlign events, syncing customer data between Outlign and support tools, triggering AI agent responses based on Outlign activities, sending proactive support messages via voice/text agents, and updating Outlign records after support conversations.

How does Ayudo's pricing model benefit me when integrating Outlign?

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions, allowing your support team to handle more conversations without additional costs. This makes Outlign automation cost-effective as your support volume scales.

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