Pennylane

Integrate Pennylane with 2800+ apps and services

Supercharge your Pennylane support workflows with Ayudo's AI-powered agents. Seamlessly connect with Zendesk, Slack, and Salesforce to resolve tickets faster, automate customer conversations, and deliver instant responses.

Explore Triggers and Actions

New Billing Subscription Created
Trigger new event when a billing subscription is created.
New Customer Invoice Created or Imported
Trigger new event when a new invoice is created or imported.
New Customer Created
Trigger new event when a customer is created.
Create Billing Subscription
Creates a billing subscription for a customer. [See the documentation](https://pennylane.readme.io/reference/billing_subscriptions-post-1).
Create Customer Invoice
Generates a new invoice for a customer using Pennylane. [See the documentation](https://pennylane.readme.io/reference/customer_invoices-post-1)
Create Customer
Creates a new customer in Pennylane. [See the documentation](https://pennylane.readme.io/reference/customers-post-1)

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

We’re adding more usecases, triggers and actions - check back soon!

About Pennylane

Pennylane unifies finances and accounting, enhancing support operations with streamlined customer communication and improved service delivery.

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Pennylane

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We’re adding more usecases, triggers and actions - check back soon!

Frequently asked questions

How can I set up Pennylane integration in Ayudo?

To use Pennylane integration in Ayudo, add the Pennylane node to your workflow. Authenticate using API key available in Pennylane's settings. You can create support tickets from Pennylane events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Pennylane data in support conversations.

Do I need any special permissions or API keys to integrate Pennylane with Ayudo?

To integrate Pennylane with Ayudo, you'll need an API key found in Pennylane's settings. Ensure permissions include access to customer data, event tracking, and account management. Admin access is required for full setup. Ensure your credentials have access to financial data for full support automation capabilities.

Can I combine Pennylane with other apps in Ayudo workflows?

Yes! Pennylane works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Pennylane event occurs, create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively. These workflows ensure efficient support operations.

What are some common use cases for Pennylane integrations with Ayudo?

Common use cases include auto-creating support tickets from Pennylane events, syncing customer data between Pennylane and support tools, triggering AI agent responses based on Pennylane activities, sending proactive support messages via voice/text agents, and updating Pennylane records after support conversations.

How does Ayudo's pricing model benefit me when integrating Pennylane?

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs. This makes Pennylane automation cost-effective as your support volume scales.

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