Supercharge your Placetel support workflows with Ayudo's AI-powered agents. Seamlessly connect with Zendesk, Salesforce, and Slack to resolve tickets faster, automate customer conversations, and deliver instant responses, enhancing your team's efficiency.
Placetel offers cloud-based business telephony, crucial for support teams to streamline communication, ensure timely customer service, and boost operational efficiency.
To use Placetel integration in Ayudo, add the Placetel node to your workflow using OAuth for authentication. You can create support tickets from Placetel events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Placetel data in support conversations.
You will need OAuth credentials, which can be generated in Placetel's settings. Ensure you have permissions to access call logs, customer details, and settings. Admin access may be required. Ensure your credentials have access to call logs for full support automation capabilities.
Yes! Placetel works seamlessly with Zendesk, Intercom, Slack, and Gmail. For example, when a high-value Placetel event occurs, create a Zendesk ticket, notify the team via Slack, and have an AI agent proactively reach out. These workflows enhance support efficiency.
Common use cases include auto-creating support tickets from Placetel events, syncing customer data between Placetel and support tools, triggering AI agent responses based on Placetel activities, sending proactive support messages via voice/text agents, and updating Placetel records after support conversations.
Ayudo uses per-seat pricing ($119-$179/seat/month), ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions. This allows your support team to handle more conversations without additional costs, making Placetel automation cost-effective as your support volume scales.
