To use Plainly integration in Ayudo, add the Plainly node to your workflow. Authenticate via API key found in Plainly settings. Perform actions like creating support tickets from Plainly events, syncing customer data, sending automated responses, and triggering AI agent conversations. Once connected, your AI agents can automatically handle Plainly data in support conversations.

You'll need an API key accessible in Plainly's settings under 'API Access'. Ensure permissions include event access, video content management, and integration settings. Admin access is required to configure these settings. Ensure your credentials have access to video assets for full support automation capabilities.

Yes! Plainly works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Plainly event occurs → create a Zendesk ticket → notify your team via Slack → have an AI agent reach out proactively. These workflows make support operations streamlined and efficient.

Common use cases include: auto-creating support tickets from Plainly events, syncing customer data between Plainly and support tools, triggering AI agent responses based on Plainly activities, sending proactive support messages via voice/text agents, and updating Plainly records after support conversations.

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making Plainly automation cost-effective as your support volume scales.