To use Planday integration in Ayudo, add the Planday node to your workflow. Authenticate using OAuth credentials. You can create support tickets from Planday events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Planday data in support conversations.

You will need OAuth credentials found in Planday's settings under API integrations. Permissions required include access to scheduling and user data. Admin access may be necessary to set these credentials. Ensure your credentials have access to workforce management data for full support automation capabilities.

Yes! Planday works seamlessly with Zendesk, Intercom, Slack, and Gmail. For example, when a high-value Planday event occurs, you can create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows enhance your support operations by integrating scheduling with communication tools.

Common use cases include auto-creating support tickets from Planday events, syncing customer data between Planday and support tools, triggering AI agent responses based on Planday activities, sending proactive support messages via voice/text agents, and updating Planday records after support conversations.

Ayudo uses per-seat pricing ($119-$179/seat/month), ideal for support teams, as you pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making Planday automation cost-effective as your support volume scales.