To use Planly integration in Ayudo, add the Planly node to your workflow and authenticate using an API key. You can create support tickets from Planly events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Planly data in support conversations.

To integrate Planly with Ayudo, you need an API key available in Planly's settings. Specific permissions include access to post updates and manage events. Admin access is required. Ensure your credentials have access to customer data for full support automation capabilities.

Yes! Planly works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Planly event occurs, you can create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively, ensuring a support-centric workflow.

Common use cases include auto-creating support tickets from Planly events, syncing customer data between Planly and support tools, triggering AI agent responses based on Planly activities, sending proactive support messages via voice/text agents, and updating Planly records after support conversations.

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams as you pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making Planly automation cost-effective as your support volume scales.