To use Pointagram integration in Ayudo, add the Pointagram node to your workflow. Authenticate using your API key found in Pointagram's settings. You can create support tickets from Pointagram events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Pointagram data in support conversations.

You'll need an API key from Pointagram, accessible in its settings. Ensure permissions include 'event access', 'data sync', and 'agent interaction'. Admin access is required to configure these settings. Ensure your credentials have access to event data for full support automation capabilities.

Yes! Pointagram works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Pointagram event occurs, create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows enhance support efficiency and responsiveness.

Common use cases include auto-creating support tickets from Pointagram events, syncing customer data between Pointagram and support tools, triggering AI agent responses based on Pointagram activities, sending proactive support messages via voice/text agents, and updating Pointagram records after support conversations.

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions, enabling your support team to handle more conversations without additional costs. This makes Pointagram automation cost-effective as your support volume scales, emphasizing support team scalability.