Pointerpro

Integrate Pointerpro with 2800+ apps and services

Supercharge your Pointerpro support workflows with Ayudo's AI-powered agents. Seamlessly connect with Zendesk, Slack, and Salesforce to resolve tickets faster, automate customer conversations, and deliver instant responses.

Explore Triggers and Actions

We’re adding more usecases, triggers and actions - check back soon!
We’re adding more usecases, triggers and actions - check back soon!

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

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About Pointerpro

Pointerpro creates personalized questionnaires, enhancing customer support by providing tailored advice, improving service delivery.

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Pointerpro

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We’re adding more usecases, triggers and actions - check back soon!

Frequently asked questions

How can I set up Pointerpro integration in Ayudo?

To use Pointerpro integration in Ayudo, add the Pointerpro node to your workflow. Authenticate using your API key. You can create support tickets from Pointerpro events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Pointerpro data in support conversations.

Do I need any special permissions or API keys to integrate Pointerpro with Ayudo?

You need an API key found in Pointerpro's settings. Ensure permissions for data access and event handling are granted. Admin access might be required. Ensure your credentials have access to customer data and questionnaire results for full support automation capabilities.

Can I combine Pointerpro with other apps in Ayudo workflows?

Yes! Pointerpro works seamlessly with Zendesk, Intercom, Slack, and Gmail. For example, when a high-value Pointerpro event occurs, create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows enhance support efficiency and response times.

What are some common use cases for Pointerpro integrations with Ayudo?

Auto-creating support tickets from Pointerpro events, syncing customer data between Pointerpro and support tools, triggering AI agent responses based on Pointerpro activities, sending proactive support messages via voice/text agents, and updating Pointerpro records after support conversations are common use cases.

How does Ayudo's pricing model benefit me when integrating Pointerpro?

Ayudo uses per-seat pricing ($119-$179/seat/month), ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions, allowing your team to handle more conversations cost-effectively as support volume scales.

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