Supercharge your Polly support workflows with Ayudo's AI-powered agents. Connect with Slack, Zendesk, and Salesforce to resolve tickets faster and automate customer conversations, delivering instant responses across your support channels.
Polly captures instant feedback on Slack and Teams, empowering support teams to enhance customer communication and service delivery.
To use Polly integration in Ayudo, add the Polly node to your workflow and authenticate using OAuth credentials. You can create support tickets from Polly events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Polly data in support conversations.
You will need OAuth credentials, accessible from Polly's settings. Ensure permissions for data reading and writing are granted. Admin access may be required to authorize these permissions. Ensure your credentials have access to data events and feedback for full support automation capabilities.
Yes! Polly works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Polly event occurs, create a Zendesk ticket, notify the team via Slack, and have an AI agent proactively reach out. These workflows are designed to enhance your support operations.
Common use cases include auto-creating support tickets from Polly events, syncing customer data with support tools, triggering AI agent responses based on Polly activities, sending proactive support messages via voice/text agents, and updating Polly records after support conversations.
Ayudo uses per-seat pricing ($119-$179/seat/month) ideal for support teams, charging per support agent seat rather than per automation. Unlike per-ticket pricing, you get unlimited AI agent interactions. Your support team can handle more conversations without additional costs, making Polly integration cost-effective as your support volume scales.
