pretix

Integrate pretix with 2800+ apps and services

Supercharge your pretix support workflows with Ayudo's AI-powered agents. Connect pretix with Zendesk, Slack, and Salesforce to resolve tickets faster and automate customer conversations, delivering instant responses through AI-enhanced support.

Explore Triggers and Actions

We’re adding more usecases, triggers and actions - check back soon!
Get Order Details
Returns information on one order, identified by its order code. [See the documentation](https://docs.pretix.eu/en/latest/api/resources/orders.html#fetching-individual-orders)
Update Event
Updates a specific event. [See the documentation](https://docs.pretix.eu/en/latest/api/resources/events.html#patch--api-v1-organizers-(organizer)-events-(event)-)

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

We’re adding more usecases, triggers and actions - check back soon!

About pretix

pretix is a ticketing software designed for event management, crucial for support teams to streamline customer communication and service delivery.

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pretix

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We’re adding more usecases, triggers and actions - check back soon!

Frequently asked questions

How can I set up pretix integration in Ayudo?

To use pretix integration in Ayudo, add the pretix node to your workflow. Authenticate using an API key available in pretix settings. You can create support tickets from pretix events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle pretix data in support conversations.

Do I need any special permissions or API keys to integrate pretix with Ayudo?

Yes, you'll need an API key from pretix, found in the settings under API access. Ensure your credentials have permissions to read and modify event data and manage customer interactions. Admin access may be required to set these permissions. Ensure your credentials have access to pretix events and customer details for full support automation capabilities.

Can I combine pretix with other apps in Ayudo workflows?

Yes! pretix works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value pretix event occurs, you can create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively. These workflows focus on enhancing support interactions, not just generic automation.

What are some common use cases for pretix integrations with Ayudo?

Common use cases include auto-creating support tickets from pretix events, syncing customer data between pretix and support tools, triggering AI agent responses based on pretix activities, sending proactive support messages via voice/text agents, and updating pretix records after support conversations. Each action enhances customer service efficiency.

How does Ayudo's pricing model benefit me when integrating pretix?

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making pretix automation cost-effective as your support volume scales.

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