Supercharge your PushEngage support workflows with Ayudo's AI-powered agents. Connect seamlessly with Zendesk, Slack, and Salesforce to resolve tickets faster and deliver instant responses through automated customer conversations.
PushEngage is a leading push notification service that enhances customer communication. Vital for support teams, it ensures timely updates and seamless service delivery.
To use PushEngage integration in Ayudo, add the PushEngage node to your workflow. Authenticate using your API key. Set up specific support actions like creating support tickets from PushEngage events, syncing customer data, sending automated responses, and triggering AI agent conversations. Once connected, your AI agents can automatically handle PushEngage data in support conversations.
You'll need an API key from PushEngage, available in the PushEngage settings under 'API Access'. Ensure permissions include accessing notification data and triggering events. Admin access is required to generate the API key. Ensure your credentials have access to notification resources for full support automation capabilities.
Yes! PushEngage works seamlessly with Zendesk, Intercom, Slack, and Gmail. For example, when a high-value PushEngage event occurs, create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. This ensures a streamlined support workflow that enhances customer service.
Common use cases include auto-creating support tickets from PushEngage events, syncing customer data between PushEngage and support tools, triggering AI agent responses based on PushEngage activities, sending proactive support messages via voice/text agents, and updating PushEngage records after support conversations.
Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs. This makes PushEngage automation cost-effective as your support volume scales.
