To use Ratecard integration in Ayudo, add the Ratecard node to your workflow. Authenticate using an API key available in Ratecard's settings. You can create support tickets from Ratecard events, sync customer data, send automated responses, or trigger AI agent conversations. Once connected, your AI agents can automatically handle Ratecard data in support conversations.

You will need an API key from Ratecard, which can be found in the Ratecard settings under 'API Access'. Ensure permissions include data access for feedback and review events. Admin access might be required to configure these settings. Ensure your credentials have access to feedback and review data for full support automation capabilities.

Yes! Ratecard works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Ratecard event occurs, create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows are designed to enhance support efficiency and responsiveness.

Common use cases include auto-creating support tickets from Ratecard events, syncing customer data between Ratecard and support tools, triggering AI agent responses based on Ratecard activities, sending proactive support messages via voice/text agents, and updating Ratecard records after support conversations.

Ayudo uses per-seat pricing ($119-$179/seat/month), ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making Ratecard automation cost-effective as your support volume scales.