To use Real ID integration in Ayudo, add the Real ID node to your workflow. Authenticate using an API key obtained from Real ID's settings. Set actions like creating support tickets from Real ID events, syncing customer data, sending automated responses, or triggering AI agent conversations. Once connected, your AI agents can automatically handle Real ID data in support conversations.

You'll need an API key from Real ID's settings. Ensure your credentials allow access to create tickets, read customer data, and manage events. Admin access may be required to retrieve these keys. Ensure your credentials have access to ID verification and customer records for full support automation capabilities.

Yes! Real ID works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Real ID event occurs, create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively. These workflows focus on enhancing support efficiency and communication.

Use cases include auto-creating support tickets from Real ID events, syncing customer data between Real ID and support tools, triggering AI agent responses based on Real ID activities, sending proactive support messages via voice/text agents, and updating Real ID records after support conversations.

Ayudo uses per-seat pricing ($119-$179/seat/month), ideal for support teams as you pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions, allowing your team to handle more conversations without additional costs. This makes Real ID automation cost-effective as your support volume scales.