To use ReferralRock integration in Ayudo, add the ReferralRock node to your workflow. Authenticate via API key obtained from ReferralRock's settings. Set up actions like creating support tickets from ReferralRock events, syncing customer data, sending automated responses, and triggering AI agent conversations. Once connected, your AI agents can automatically handle ReferralRock data in support conversations.

You need an API key from ReferralRock, found under account settings. Ensure it has permissions to access customer and event data. Admin access may be required to manage permissions. Ensure your credentials have access to customer records for full support automation capabilities.

Yes! ReferralRock works seamlessly with Zendesk, Intercom, Slack, and Gmail. For instance, when a high-value ReferralRock event occurs, create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively. This workflow ensures efficient support alignment.

Common use cases include auto-creating support tickets from ReferralRock events, syncing customer data between ReferralRock and support tools, triggering AI agent responses based on ReferralRock activities, sending proactive support messages via voice/text agents, and updating ReferralRock records after support conversations.

Ayudo uses per-seat pricing ($119-$179/seat/month) ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions, allowing your support team to handle more conversations without additional costs. This makes ReferralRock automation cost-effective as your support volume scales.