ReferralRock

Integrate ReferralRock with 2800+ apps and services

Supercharge your ReferralRock support workflows with Ayudo's AI-powered agents. Seamlessly connect with Zendesk, Salesforce, and Slack to resolve tickets faster and automate customer conversations, delivering instant responses.

Explore Triggers and Actions

We’re adding more usecases, triggers and actions - check back soon!
We’re adding more usecases, triggers and actions - check back soon!

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

We’re adding more usecases, triggers and actions - check back soon!

About ReferralRock

ReferralRock empowers support teams by enhancing customer communication and streamlining service delivery, crucial for efficient support operations.

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ReferralRock

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We’re adding more usecases, triggers and actions - check back soon!

Frequently asked questions

How can I set up ReferralRock integration in Ayudo?

To use ReferralRock integration in Ayudo, add the ReferralRock node to your workflow. Authenticate via API key obtained from ReferralRock's settings. Set up actions like creating support tickets from ReferralRock events, syncing customer data, sending automated responses, and triggering AI agent conversations. Once connected, your AI agents can automatically handle ReferralRock data in support conversations.

Do I need any special permissions or API keys to integrate ReferralRock with Ayudo?

You need an API key from ReferralRock, found under account settings. Ensure it has permissions to access customer and event data. Admin access may be required to manage permissions. Ensure your credentials have access to customer records for full support automation capabilities.

Can I combine ReferralRock with other apps in Ayudo workflows?

Yes! ReferralRock works seamlessly with Zendesk, Intercom, Slack, and Gmail. For instance, when a high-value ReferralRock event occurs, create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively. This workflow ensures efficient support alignment.

What are some common use cases for ReferralRock integrations with Ayudo?

Common use cases include auto-creating support tickets from ReferralRock events, syncing customer data between ReferralRock and support tools, triggering AI agent responses based on ReferralRock activities, sending proactive support messages via voice/text agents, and updating ReferralRock records after support conversations.

How does Ayudo's pricing model benefit me when integrating ReferralRock?

Ayudo uses per-seat pricing ($119-$179/seat/month) ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions, allowing your support team to handle more conversations without additional costs. This makes ReferralRock automation cost-effective as your support volume scales.

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