Supercharge your Refiner support workflows with Ayudo's AI-powered agents. Connect to Zendesk, Slack, and Intercom to resolve tickets faster, automate customer conversations, and deliver instant responses, enhancing your support efficiency.
Refiner provides essential customer feedback surveys, empowering support teams to enhance communication and service delivery through valuable insights.
To use Refiner integration in Ayudo, add the Refiner node to your workflow. Authenticate using an API key available in Refiner's settings. You can create support tickets from Refiner events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Refiner data in support conversations.
You'll need an API key from Refiner, found in your account's settings. Ensure permissions to access survey data and create triggers are granted. Admin access might be required for initial setup. Ensure your credentials have access to survey data and triggers for full support automation capabilities.
Yes! Refiner works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Refiner event occurs, create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively. This supports a streamlined response strategy.
Common use cases include auto-creating support tickets from Refiner events, syncing customer data between Refiner and support tools, triggering AI agent responses based on Refiner activities, sending proactive support messages via voice/text agents, and updating Refiner records after support conversations.
Ayudo uses per-seat pricing ($119-$179/seat/month), ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions. This allows your support team to handle more conversations with AI agents without additional costs, making Refiner automation cost-effective as your support volume scales.
