To use Remote Retrieval integration in Ayudo, add the Remote Retrieval node to your workflow. Authenticate using an API key from Remote Retrieval. Set up actions like creating support tickets from Remote Retrieval events, syncing customer data, sending automated responses, and triggering AI agent conversations. Once connected, your AI agents can automatically handle Remote Retrieval data in support conversations.

You'll need an API key from Remote Retrieval, which you can find in the API settings under your account. Ensure you have permissions to access device return events and customer data. Admin access is required for full integration setup. Ensure your credentials have access to device management resources for full support automation capabilities.

Yes! Remote Retrieval works seamlessly with Zendesk, Intercom, Slack, and Gmail. For example, when a high-value Remote Retrieval event occurs, create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows enhance your support operations by efficiently handling device return processes.

Common use cases include auto-creating support tickets from Remote Retrieval events, syncing customer data between Remote Retrieval and support tools, triggering AI agent responses based on Remote Retrieval activities, sending proactive support messages via voice/text agents, and updating Remote Retrieval records after support conversations.

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs. This makes Remote Retrieval automation cost-effective as your support volume scales.