Supercharge your Reply support workflows with Ayudo's AI-powered agents. Seamlessly connect with Zendesk, Slack, and Gmail to resolve tickets faster and automate customer conversations for instant responses.
Reply offers digital services and consulting to enhance customer support operations, improving communication and service delivery.
To use Reply integration in Ayudo, add the Reply node to your workflow. Authenticate using an API key available in Reply's settings. You can create support tickets from Reply events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Reply data in support conversations.
You will need an API key, which can be found in Reply's settings. Ensure you have permissions for accessing customer data and creating events. Admin access may be required for setup. Ensure your credentials have access to customer data for full support automation capabilities.
Yes! Reply works seamlessly with Zendesk, Intercom, Slack, and Gmail. For example, when a high-value Reply event occurs, you can create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows are designed to enhance support efficiency.
Common use cases include auto-creating support tickets from Reply events, syncing customer data between Reply and support tools, triggering AI agent responses based on Reply activities, sending proactive support messages via voice/text agents, and updating Reply records after support conversations.
Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making Reply automation cost-effective as your support volume scales.
