Supercharge your Retently support workflows with Ayudo's AI-powered agents. Seamlessly connect Retently with Zendesk, Salesforce, and Slack to resolve tickets faster, automate customer conversations, and deliver instant responses.
Retently helps support teams gather and act on customer feedback, enhancing service delivery and customer communication through insightful NPS surveys.
To use Retently integration in Ayudo, add the Retently node to your workflow. Authenticate using an API key from Retently. You can create support tickets from Retently events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Retently data in support conversations.
To integrate Retently with Ayudo, you need an API key available in Retently's settings. Ensure permissions include access to customer feedback, events, and NPS surveys. Admin access might be required. Ensure your credentials have access to customer data and feedback for full support automation capabilities.
Yes! Retently works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Retently event occurs, create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively. These workflows are designed to enhance support operations.
Common use cases include auto-creating support tickets from Retently events, syncing customer data between Retently and support tools, triggering AI agent responses based on Retently activities, sending proactive support messages via voice/text agents, and updating Retently records after support conversations.
Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. This makes Retently automation cost-effective as your support volume scales.
