Supercharge your Ritekit support workflows with Ayudo's AI-powered agents. Connect seamlessly with Zendesk, Slack, and Salesforce to resolve tickets faster, automate customer conversations, and deliver instant responses.
Ritekit is a premier social media toolkit, essential for support teams to enhance customer communication and streamline service delivery.
To use Ritekit integration in Ayudo, add the Ritekit node to your workflow and authenticate using an API key. You can create support tickets from Ritekit events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Ritekit data in support conversations.
You'll need an API key from Ritekit's settings. Ensure you have permissions for accessing social media insights and posting capabilities. Admin access in Ritekit is required to generate these credentials. Ensure your credentials have access to social media data for full support automation capabilities.
Yes! Ritekit works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Ritekit event occurs, you can create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows are designed to enhance support operations.
Common use cases include auto-creating support tickets from Ritekit events, syncing customer data between Ritekit and support tools, triggering AI agent responses based on Ritekit activities, sending proactive support messages via voice/text agents, and updating Ritekit records after support conversations.
Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. This makes Ritekit automation cost-effective as your support volume scales, emphasizing support team scalability.
