SalesLens

Integrate SalesLens with 2800+ apps and services

Supercharge your SalesLens support workflows with Ayudo's AI-powered agents. Connect seamlessly with Zendesk, Salesforce, and Intercom to resolve tickets faster and automate customer conversations, delivering instant responses.

Explore Triggers and Actions

We’re adding more usecases, triggers and actions - check back soon!
Upload Conversation Recording
Uploads a conversation recording. [See the documentation](https://app.saleslens.io/api#tag/ConversationRecord/operation/api_access_tokencall_recordupload_post)
Upload Conversation Transcription
Uploads a transcript of the conversation. [See the documentation](https://app.saleslens.io/api#tag/ConversationTranscription/operation/api_access_tokencall_transcriptionupload_post)

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

We’re adding more usecases, triggers and actions - check back soon!

About SalesLens

SalesLens empowers support teams with AI-driven quality monitoring, optimizing call center performance for enhanced customer service delivery.

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SalesLens

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We’re adding more usecases, triggers and actions - check back soon!

Frequently asked questions

How can I set up SalesLens integration in Ayudo?

To use SalesLens integration in Ayudo, add the SalesLens node to your workflow. Authenticate using OAuth credentials. You can create support tickets from SalesLens events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle SalesLens data in support conversations.

Do I need any special permissions or API keys to integrate SalesLens with Ayudo?

You'll need OAuth credentials from SalesLens, available in the settings under 'API Access'. Ensure you have permissions to access customer data, call events, and agent performance metrics. Admin access is required to manage integration settings. Ensure your credentials have access to call records for full support automation capabilities.

Can I combine SalesLens with other apps in Ayudo workflows?

Yes! SalesLens works seamlessly with Zendesk, Intercom, Slack, and Gmail. For example, when a high-value SalesLens event occurs, create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows enhance your support operations effectively.

What are some common use cases for SalesLens integrations with Ayudo?

Common use cases include auto-creating support tickets from SalesLens events, syncing customer data between SalesLens and support tools, triggering AI agent responses based on SalesLens activities, sending proactive support messages via voice/text agents, and updating SalesLens records after support conversations.

How does Ayudo's pricing model benefit me when integrating SalesLens?

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making SalesLens automation cost-effective as your support volume scales.

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