To use Sendcloud integration in Ayudo, add the Sendcloud node to your workflow. Authenticate using your API key from Sendcloud's dashboard. You can create support tickets from Sendcloud events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Sendcloud data in support conversations.

You will need an API key from Sendcloud. Find it in your Sendcloud account settings under API section. Ensure you have permissions to access order and shipment data. Admin access might be required to retrieve these credentials. Ensure your credentials have access to shipment and customer data for full support automation capabilities.

Yes! Sendcloud works seamlessly with Zendesk, Slack, Gmail, Freshdesk, and Shopify. For example, when a high-value Sendcloud event occurs, create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows are designed to enhance customer support operations, ensuring timely responses and efficient ticket management.

Common use cases include auto-creating support tickets from Sendcloud events, syncing customer data between Sendcloud and Zendesk, triggering AI agent responses based on shipment activities, sending proactive support messages via voice/text agents, and updating Sendcloud records after support conversations. Each use case enhances customer support efficiency and effectiveness.

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making Sendcloud automation cost-effective as your support volume scales.